WHEN YOU RECEIVE YOUR ORDER PLEASE OPEN CAREFULLY AND KEEP ALL PACKAGING
Our Refund Policy is all Items MUST be returned in their ORIGINAL PACKAGING in perfect condition.
We do not want you to accept anything which you are not completely satisfied with.
If you are not completely satisfied with any item that you receive you may return it within 28 days in the original packaging.
If you return any garments to us in perfect condition, we will refund you in full for those item/s.
We ask that you send parcels back via Standard 2nd Class Parcel Post which is currently charged at £3.35. You do not need to use a signed or premium service.
A Post Office 'Small Parcel' should suit nearly all returns as they allow: 45cm Long, 35cm Wide and 16cm high (Weight 2kg).
Postage for Returns
In the case of a full return of your order we will refund you the price of the garment/s returned plus an additional £3.95 (our charge for a 2nd Class delivery) to cover the cost of posting back the item/s.
In the case of a part return of an order we would ask you to return that at your expense as you will have had a successful part delivery made.
In the case of a faulty item your returns postage may also be refunded.
Items must be returned in their original packaging.
All items must be returned within 28 days of delivery date.
Please ensure all items returned to us are well packaged.
We can either refund or replace an item with which you are not satisfied. This special, no-quibble guarantee does not affect your statutory rights.
If you wish to make a return, please email first us at email@example.com and prior to posting.